Applies to Public cruises only- 100% Cancellation Fee for guests canceling within 24 hours of scheduled departure time (no refund). 50% Cancellation Fee for guests canceling within 48 hours of scheduled departure time (50% refund). Full refund for guests canceling 48 hours or more of the scheduled departure time.
* Applies to Public cruises only-
No refunds for any guests that do not show up for their booked cruise under any circumstances. No refunds for arriving after the cruise has departed.
Kindly be informed that Yolo- Island Dream Tours reserves the right to select which of its vessels
Yolito -( 12X30 -motorized catamaran boat) or the Yolo- ( 20X40 motorized catamaran boat ) will carry out the tour/s based on the total number of guests booked on a tour. Kindly note both vessels offer the same luxury and amenities onboard.
**ANY GROUP RESERVATIONS TRAVELING TOGETHER- CONSISTING OF 8 OR MORE GUESTS (WHETHER BOOKED TOGETHER ON ONE RESERVATION OR SEPARATE (MULTIPLE RESERVATIONS) WISHING TO CANCEL OR RESCHEDULE MUST INFORM US 72 HOURS IN ADVANCE , NO EXCEPTIONS. NO REFUND WILL BE PROVIDED IF GUESTS DO NOT INFORM US 72 HOURS IN ADVANCE.
Applies to Public Cruises only- If Island Dream Tours cancels any trip due to severe weather ( Tropical Storm/ Hurricane ) ,
mechanical failure, or insufficient reservations, a full refund will be provided. ( Island Dream Tours does not cancel due to a rainy day / rainy forecast / windy forecast , as you know we are in the tropics and weather can be very unpredictable. Kindly note our vessels have a canopy/cover top and also curtains on both sides of the vessels to provide some shelter, should it rain )
Applies to private charters only-If Island Dream Tours cancels any trip due to severe weather ( Tropical Storm/ Hurri
cane ), mechanical failure. You will be offered the option to reschedule
( credit is valued up to 1 year time)
Island Dream Tours does not cancel due to a rainy day / rainy forecast / windy forecast,
as you know we are in the tropics and weather can be very unpredictable. Kindly
note our vessels have a canopy/cover top and also curtains on both sides of the vessels to provide some shelter, should it rain )
**ALL GUESTS ACKNOWLEDGE AND AGREE THAT BOOKING & PAYING FOR A CRUISE WITH ISLAND DREAM TOURS, WHETHER IT BE VIA OUR WEBSITE, ANY OTHER ONLINE BOOKING SOURCE OR PHYSICALLY BOOKING IN OUR OFFICE THAT THIS RESERVATION DOCUMENT SERVES AS A ELECTRONIC SIGNATURE AND THAT YOU AGREE TO ALL TERMS, POLICIES AND CONDITIONS. GUESTS ALSO AGREE THAT ISLAND DREAM TOURS IS NOT HELD RESPONSIBLE OR LIABLE FOR NOT RECEIVING ANY EMAIL COMMUNICATION FROM ISLAND DREAM TOURS DUE TO EMAIL DIFFICULTIES (SPAM FILTERS, BLOCKING FILTERS, EMAIL SERVER ISSUES, BEING ROUTED TO A SPAM OR JUNK FOLDER, ETC.)